REFUND POLICIES
ALL SALES ARE FINAL
INCORRECT SHIPPING INFORMATION WILL RESULT IN PACKAGE BEING RETURNED.
(Cost of reshipment will be customers responsibility)
ORDERS WITH INVALID SHIPPING INFORMATION CAN NOT BE REFUNDED ONCE FULFILLED.
ORDERS SUBMITTED WITH DISCOUNT CODES OR PAYMENT PLANS ARE NOT ELIGIBLE FOR REFUND/CANCELLATION
WE DO NOT ACCEPT ANY RETURNS OR EXCHANGES UNLESS THE PRODUCT IS RECEIVED DAMAGED OR INCORRECT.
(Images are required)
ANY DEFECTIVE ITEMS OR ITEMS DAMAGED IN TRANSIT CAN BE REPLACED WITHIN 14 DAYS FROM THE MOMENT THE PACKAGE IS DELIVERED. REPLACEMENTS WILL NO LONGER BE AVAILABLE AFTER THE 14 DAY MARK.
ORDERS THAT HAVE NOT BEEN FULFILLED WITHIN THE PROCESSING TIME ARE ELIGIBLE FOR A REFUND.
PACKAGES LOST BY CARRIER ARE ELIGIBLE FOR A REPLACEMENT/REFUND.
(A missing package claim must be filed and resolved with carrier to receive replacement/refund)
WE DO NOT REPLACE STOLEN ITEMS.
For assistance and further questions, please contact our support team at
Pronailologist@gmail.com